https://stayclose.social/CyrusLuttrell917/ Latest updates from Cyrus Luttrell https://stayclose.social/blog/23997/imap-emails-not-showing-up-on-their-own-thunderbird-support-forum/ By web app, I mean webmail accessed via Firefox or Chrome for (say) Windows 10, not smartphone app. My comment about 3rd party email -- is a 3rd email app called Email - Edison Mail (from the App Store) I set up my mail accounts in the app and everything works as it should. I’ve tried repairing the data file, removing and re-adding the account, rebooting, re-installing Outlook/Office, running SFC/DISM, all to no avail. Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly. Pit Stop - Most of our email accounts are for small retail location. Hot Network Questions Doing a send and receive does not update the mail, and I have played with all kinds of settings in the send and receive groups but nothing seems to work. Subscribing to a folder makes it appear in the Folder Pane, but one might not always want a folder to be synced automatically if it is mainly an archive folder or one that seldom receives new mail. This limits the amount of network traffic and improves performance for syncing important folders. You should look at your Outlook desktop client settings to review the default synchronization schedule and tweak anything you can to get it to poll Google's IMAP servers more frequently. When the Work Online mode is enabled, Outlook will connect to the mailbox server and start syncing the items to and from the server. Chosen Solution If you can, turn off IMAP, require 2FA, and use the native outlook client. Yeah I have been trying to More Help figure it out for weeks, a lot of people describe the problem but no one seems to have a working solution. Paying $6 per month vs our current $1.50 per month is a pretty big increase on a yearly basis. We wouldn’t use many of the features included in office 365 to warrant paying the additional cost. While outlook supports IMAP, it doesn’t really want to work with it, so not surprised you are having some troubles. How to Fix Outlook 2021/2019/2016/2013 IMAP Sync Issues? It's not until I click on that folder I will then see the 10 and 3 and two second later it will sync and new ones will populate. The issue is; just looking at my email accounts and the numbers shown next to the folders I cant tell if there is new mail or not until I click on them. I have all desktop alerts turned off I prefer it this way I don't need all of that. I just want to be able to look and see new message. IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail) Make a note of the values and delete an overwrite them also check your passwords for both SMTP and IMAP. Make sure they are the same if you can’t see them look at the Outlook sync help from FixTechGuide number of stars or dots. Look at the mail server settings boxes for password and port settings they’re the ones you need to delete and reapply. Search Support Synchronization requires an active network connection with the mailbox server. Unreliable and poor network connection can obstruct Outlook from synchronizing the mail items stored in the OST file to the mailbox server. Similarly, if the mailbox server is down, it can prevent Outlook from synchronizing the mail items. When you right-click one of the folders that doesn't show new mail unless you select it, Properties, is the box 'When getting new messages... If I need to click on each folder to force the sync/download from server then auto sync serves no purpose.Hence, the trashing of messages is registering on Gmail.We are a relatively small company so instead of purchasing exchange or using hosted exchange, we decided to use GoDaddy for standard pop/imap email accounts to save on the cost.Turn off cache mode, delete or rename the OST file, and then turn cache mode back on.Just a few seconds after sending, my phone will show that I have a new message on my IMAP, but currently I have been waiting 10 minutes on my Outlook (2 send and receives) and no email listed yet.During the initial startup of Outlook, it will send and receive and get new mail.Since the sync issue is universal it appears to be a global issue.I went to a bunch of online TLS tests and the mail server is fine and the certificates are trusted... Stack Exchange Network Meanwhile, the "connecting" or "Checking for mail..." just stays on the bottom status bar of the mail app. Full cleanup of ALL accounts is not a solution(and re-add even helps not). Hence most people only use MAPI with it. If you are forced to use IMAP, I would recommend switching to an alternative E-Mail client like Thunderbird Thunderbird — Free Your Inbox. Missing mail is showing on POP account Pc but not showing on IMAP pc. From what I’m reading, this doesn’t actually appear to be an issue with receiving email, it’s an Outlook screen refresh issue, or possibly (although less likely) an issue with notification settings. If you can go to another folder then right back to Inbox and suddenly see 100 new messages, they were there all along, they didn’t just magically appear in that second it resolve Outlook not sending emails fast took to switch back and forth.]]> https://stayclose.social/blog/23997/imap-emails-not-showing-up-on-their-own-thunderbird-support-forum/ Sun, 25 Jan 2026 15:22:28 +0000 Cyrus Luttrell https://stayclose.social/blog/23985/microsoft-365-troubleshooting-fix-common-errors-issues/ If you are unable to do this and have exhausted all the other fixes, then contact Microsoft Support for professional account recovery. Microsoft 365 is a vital tool for many businesses, and login issues can significantly disrupt day-to-day operations. In this guide, we will take an in-depth look at troubleshooting and Outlook stuck updating folders solution resolving common Microsoft 365 login problems so you can keep your business running smoothly. What can I do if Office apps take too long to load? Regardless of the root cause, understanding the core steps to troubleshoot and resolve these issues is essential for an efficient, well-run IT environment. A slow installation is often caused by network problems or background tasks monopolizing bandwidth. Close other programs or downloads running on your device to free up resources. If you’re still stuck, reboot your computer and try the installation again, preferably during off-peak internet hours. 2 Step 2: Check Subscription Status and License Assignments Always verify offline availability settings for critical documents you might need.Double-check your internet connection, as OneDrive requires an active network to sync files properly.You can feel free to contact our experts, as they are available 24X7 for solving your issues.If this doesn’t work, reset the credentials in your Windows Credential Manager or contact Microsoft support for further assistance.Enable permissions for file access and notifications within app settings.Locked accounts, due to multiple failed attempts, may require waiting or following unlock instructions. If you’re unable to sign in to your Microsoft 365 account, ensure you’re using the correct email and password. Locked accounts, due to multiple failed attempts, may require waiting or following unlock instructions. Check your internet connection, as weak connectivity can cause issues. For work or school accounts, confirm with your organization that FixTechGuide support for Office 365 your account is active. Browser or app issues, like outdated software or cached data, can also interfere; try clearing your cache or switching browsers. Troubleshooting Office 365 sign-in or activation issues can be straightforward if you approach the problem methodically. Related Customer Questions If you would like to ask me another question in the future, you can add me as a favorite Expert. You'll have the option to do that on your \"My Questions\" page if you choose to rate our interaction or you can request me by name if you wish. You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish. You can feel free to contact our experts, as they are available 24X7 for solving your issues. If your subscription has expired, your account is disabled, or your IT admin has blocked your account, in all these cases, you would not be able to log in to your account. Microsoft 365 Security Best Practices to Avoid Losing Account Access Run the Activation Troubleshooter, accessible online or via your app settings. Verify your device is connected to the internet and your payment details are current for renewal. visit the following website Remove and re-add your Office account within the app for reconnection. Start by verifying your subscription status to ensure it’s still active. Go to any Office app and ensure you’re signed in with the same Microsoft account linked to your license. Remove and re-add your account under the "Account" settings of the app if needed. Fix #8. Dealing with a Hacked or Compromised Account You might find it simple, but the most common cause of login failure is entering the wrong username and password combinations. Below is a structured approach to diagnosing and resolving Office 365 sign-in or activation errors. Start with the basics and move toward more advanced methods only if necessary. Understanding these root causes will help you map out a clearer resolution path. In many cases, performing simple checks—like verifying correct usernames and valid licensing—will resolve the issue quickly. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.]]> https://stayclose.social/blog/23985/microsoft-365-troubleshooting-fix-common-errors-issues/ Sun, 25 Jan 2026 13:59:46 +0000 Cyrus Luttrell https://stayclose.social/blog/23984/outlook-repair-with-fixtechguide/ Go to File → Options → Add-ins → disable all add-ins, then re-enable them one by one to find the faulty one. Identifying the root cause helps apply the correct fix — let’s explore the best methods one by one. This ensures Outlook and Windows run the same DLL versions and registry references. Step 4: Create a New Outlook Profile Once back online, Outlook will immediately start syncing your mailbox with the server. It’s better to clear cache, recreate send/receive groups, and online Outlook email repair utility reset your profile for faster results. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. Online Repair reinstalls Outlook components while preserving your data, resolving DLL and registry mismatches that prevent startup. Want more options? Safe Mode allows you to start Outlook with all extensions temporarily disabled. Once the scan completes, reopen Outlook and check if the issue is resolved. Run this command using the FixTechGuide support for Office 365 same Windows + R dialog box. Outlook will start fresh with default navigation settings. Fix Outlook and Office 365 Sync Issues (2025 Complete Guide) Upgrade to Microsoft Edge to take advantage of the Outlook OST vs PST repair latest features, security updates, and technical support. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. If you recently changed your password or enabled 2-factor authentication, update credentials in Outlook’s account settings. Go to File → Office Account → Update Options → Update Now. Step 1: Launch Outlook in Safe Mode If sync logs display "Completed," Outlook is connected.Outlook not opening on Windows 11 is usually caused by corrupted files or conflicting add-ins, but with the above methods, you can easily fix it.If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.Once the scan completes, reopen Outlook and check if the issue is resolved.Sometimes, aggressive antivirus programs block Outlook’s execution.For persistent issues, use FixTechGuide’s automated tools to perform deep diagnostics and security checks.Outlook will start fresh with default navigation settings.After the repair, reopen Outlook to confirm successful startup. To install the latest Windows and Office updates, click the link below. For persistent issues, use FixTechGuide’s automated tools to perform deep diagnostics and security checks. Stay updated, back up regularly, and enjoy uninterrupted productivity in your Outlook workspace. Certain antivirus tools inspect SSL ports and block push notifications. Whitelist Outlook in your antivirus/firewall settings to restore live sync. If sync logs display "Completed," Outlook is connected.]]> https://stayclose.social/blog/23984/outlook-repair-with-fixtechguide/ Sun, 25 Jan 2026 13:51:43 +0000 Cyrus Luttrell https://stayclose.social/blog/19510/clear-old-passwords-with-credential-manager-on-windows-knowledgebase/

It won’t hurt to clear out all of these stored passwords from time to time anyway. If you are unable to install the latest update for Outlook 2010 or Outlook 2013, you can work around this issue by removing all previously saved credentials. To remove stored credentials and force Outlook to use your Windows desktop credentials, follow these steps. You should make sure to put a check in the box that says "Remember my credentials". If you don’t put a check in the box, it will continue to pop up on you and will never properly store the updated password. After they have all been removed, you can close out of the credential manager and are free to open Microsoft Outlook again.
Support
Here are some troubleshooting tips to follow if you are still having trouble accessing your...To resolve this problem, install the latest update for Outlook 2010 or Outlook 2013.If you're having trouble with your existing signature, create a new signature by following the...To remove stored credentials and force Outlook to use your Windows desktop credentials, follow these steps.Windows will completely ignore the password entered and automatically try to use your old password that is still stuck in the cache.It won’t hurt to clear out all of these stored passwords from time to time anyway.Power for providing "An Outstanding Customer Service Experience" for its Assisted Technical Support.

When i open outlook now it prompts me for a new password which i enter and it accepts but eventually gives me the error something went wrong 1001. Upgrade to Microsoft Edge to take advantage of the latest online Outlook email repair utility features, security updates, and technical support. Credential Manager lets you view and delete your saved credentials for signing in to websites, connected applications, and networks.
How to make Outlook prompt for password on every opening (only for Windows)
These pop-up boxes are the result of a recent password change, which failed to properly update the cached credential stored on Fix Outlook and Office 365 Errors 2025 your computer. Because of this known problem, even if you enter the correct password into the box, Windows will not accept it. Windows will completely ignore the password entered and automatically try to use your old password that is still stuck in the cache.
How to remove the mailbox credentials from Keychain Access on Mac
This document explains how to remove locally stored Outlook passwords using the Credential Manager on a Windows machine and the Keychain Access on a Mac machine. If you're having trouble with your existing signature, create a new signature by following the... Here are some troubleshooting tips to follow if you are still having trouble accessing your... Remove old saved password and allow entry of a new password in Outlook. Power for providing "An Outstanding Customer Service Experience" for its Assisted Technical Support.
Need to clear saved login information for an Outlook Profile
J.D. Power 2024 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. To resolve this problem, install the latest update for Outlook 2010 or Outlook 2013.





For more information about the effect of this Repair Outlook Profile Online policy setting, see Policy to prevent Outlook from saving basic authentication credentials seems not to work. After the password for your domain user account is changed, Microsoft Outlook 2010 and Microsoft Outlook 2013 may prompt you for your password. After you enter the new password and then click to enable the Remember my credentials option, you are not prompted again during the current Windows session. However, if you log off Windows, log back in, and start Outlook, you are again prompted for your credentials. From here, we recommend that you click the drop down arrow all the way to the right of each individual credential, (see image above) then select the option to ‘remove’ until there are no more credentials remaining.



Credential Manager in Windows

For more information about the latest updates for Microsoft Outlook, see How to install the latest applicable updates for Microsoft Outlook (US English only).



Generate Password

Unless you manually update your cached credentials, the box will continue to pop up and possibly even lock your account after a few attempts. Follow the instructions below to clear the cached credentials. The stored credentials are not overwritten when Outlook triggers the authentication prompt even if you enable the Remember my credentials option. If your administrator uses the Microsoft Office Group Policy templates, they may configure Outlook not to save Basic Authentication credentials. If they do this, the Remember my credentials option is still available in the password prompt, but has no effect when you enable it.
]]> https://stayclose.social/blog/19510/clear-old-passwords-with-credential-manager-on-windows-knowledgebase/ Thu, 15 Jan 2026 09:27:58 +0000 Cyrus Luttrell https://stayclose.social/blog/18336/exchange-server-client-connectivity-diagnostic-exchange-server-microsoft-le/ This package is suitable for use by any business that has Microsoft Exchange as an email server. That includes companies that use Exchange Online as well as those that run Microsoft Exchange Server on-premises. The system is delivered as a software package for installation on Windows Server or Azure. The SAM will monitor storage capacity and warn you when space is running out. You can try out the Microsoft Management Tools on a 30-day free trial. Check for Proxy and VPN Issues However, you do need a valid account within your Office 365 system in order to check its connectivity. If you choose not to buy at the end of the trial period, your implementation of Exchange Reporter Repair Outlook Profile Online Plus continues to work but as the Free edition. This package will record throughput and response metrics for Exchange Server while simultaneously looking at server capacity. Verify Exchange Server Services Check the statement about using a valid email account and pass the Captcha challenge.The service doesn’t just give you a library of reports about Exchange Server but it also provides ongoing performance monitoring.You can choose to run the test again with exactly the same parameters, or click on Start Over to go back and change some of the settings before starting another run.By following the detailed troubleshooting steps above, you should be able to identify and resolve the problem preventing Outlook from connecting to the Exchange server.If your network and DNS seem fine, the next step is to verify the Exchange server itself. This service is cloud-based and so all the user interface is browser-based and all of the software is executed remotely – you don’t need to install any components on your local server. O    This command checks if the client machine can resolve the Exchange server’s domain name to its correct IP address. You don’t need a specific permission level to use the Microsoft Remote Connectivity Analyzer. Exchange Server 2019 CU15: Final Cumulative Update and Key Changes The radio button under the credentials fields allows you to test this. Exchange uses virtual directories for various services, such as OWA (Outlook Web Access) and Autodiscover. Check the statement about using a valid email account and pass the Captcha challenge. Microsoft has created a free online tool to help you check all aspects of your connections that are needed for a range of Microsoft products. The available checks for your email system are laid out on the first, default tab of the utility. Autodiscover is crucial for Outlook to automatically configure settings, especially for newer Outlook versions. Does Microsoft Remote Connectivity Analyzer work in checking Office 365? It specifically monitors the on-premises version of Microsoft Exchange Server. Just like any category of communication software, your Exchange server works on standard protocols that should be compatible with any other compliant implementation. However, as a systems administrator, you are probably already well aware that sometimes, one Microsoft Outlook Email Repair Tool Online element in the chain of cooperating programs fails to load. Or sometimes it isn’t tied into the automated processes and a broken link in the chain stops everything working. This system will check all possible aspects of account connectivity to see why that specific account is not connecting to the Exchange Server. You can choose to run the test again with exactly the same parameters, or click on Start Over to go back and change some of the settings before starting another run. Testing Exchange connectivity If your network and DNS seem fine, the next step is to verify the Exchange server itself. Microsoft Remote Connectivity Analyzer Fix Outlook and Office365 Sync Issues includes tests for Lync servers. These tests include a connectivity test for the server and another utility to test the connectivity of the autodiscovery service. There is also a Lync DNS test in the Office 365 section of the Connectivity Analyzer. The panic you feel when Exchange just won’t work or suddenly slows down tells you that this application is too important to leave to chance. You need to constantly monitor the performance of Microsoft Exchange and that means keeping track of the services and hardware that support it. Monitor Exchange Server The Microsoft Exchange Server Client Connectivity Diagnostic collects comprehensive information that can be used to troubleshoot client connectivity issues. Use this Support Diagnostics Platform (SDP) manifest on an affected server that is running Exchange Server and that has the Client Access server role. This bundle of network connection functions is known collectively as Exchange Web Services. These tests are also very useful when you first set up an instance of Exchange Server and want to ensure that it has been installed properly.]]> https://stayclose.social/blog/18336/exchange-server-client-connectivity-diagnostic-exchange-server-microsoft-le/ Mon, 12 Jan 2026 09:18:57 +0000 Cyrus Luttrell https://stayclose.social/CyrusLuttrell917/ https://stayclose.social/CyrusLuttrell917/ Mon, 12 Jan 2026 09:18:46 +0000 Cyrus Luttrell