Negative Experience
My experience buying glasses online turned into a cautionary tale I won't forget. I placed my order on March 30th and even paid extra for express shipping. Ten days went by, then nineteen, and still no sign of my glasses. I couldn't help but feel this was a terrible company that didn't care about its customers, so I reached out to customer service right away.
Customer: It's been over ten days and my glasses are still being made, even though I paid for express shipping! My...
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