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For instructions about how to unhide files and folders, see your operating system documentation. After renaming the file successfully, you can then launch your Outlook program. You’ll find a new .PST file at the default location on your hard drive. If ScanPST determines that a specific block of the structure or table is unreadable or corrupted, ScanPST removes it. If that block was part of a specific item in Outlook, the item will be removed when it is validated.
Repair your .pst file quickly with our proven tool
Once your task is done of locating the ScanPST.exe tool, kindly head to follow the below-given steps to fix Outlook data files (PST). No validation is explicitly done on body-related properties or on subject-related properties, except the implicit low-level validation that this article discusses earlier. The recipient display properties are changed to be consistent with the recovered recipient table. As soon as this operation is complete, other algorithms are run to collect all the orphaned messages Fix Outlook Not Opening After Windows Update and to put them in an Orphans folder. You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file.
Step 1 - Exit Outlook and start the Inbox Repair tool
These low-level objects have no knowledge of the upper-level structures, such as messages, calendar items, and so on, that are built upon them. After you run the Inbox Repair tool, you can start Outlook and recover Outlook Not Sending or Receiving Email repaired items. Optionally, you can try to recover additional repaired items from the backup personal folder. Dealing with corrupt files is always scary, especially because of the potential for data loss.
Situations When You Need to Repair Outlook Data File Without SCANPST
To avoid data loss, EdbMails OST to PST converter provides a reliable way to recover mailbox content from damaged or orphaned files. It converts the data into PST format, which can be easily opened in Outlook without fix Outlook after Windows Update Issues needing access to the original account. The Inbox Repair Tool can’t always recover a heavily corrupted .pst file.
Locating the Outlook Data Files
After running SCANPST.EXE, you might find a folder called Recovered Personal Folders in your files that contains your default Outlook folders or a Lost and Found folder.Also, we go over the stepwise working procedure of both solutions and the reasons behind PST file corruption issues.If you could not open your original Personal Folders (.pst) file before you ran Inbox Repair Tool, the following procedures may not work.Optionally, you can try to recover additional repaired items from the backup personal folder.When you use Secure Data’s repair software, you can rest assured that you’re using a safe, proven tool to repair your Outlook mailbox.Users can fix Outlook PST files using this utility, but firstly you need to locate the Inbox Repair Tool (ScanPST.exe) in their system.
If it does not work, then unfortunately, you will be unable to recover any additional information. If you could open the file, the following procedure may help you recover additional items from your damaged Personal Folders (.pst) file. To start, create a new Personal Folders (.pst) file entry in your profile. Then, you can move the recovered items to your new Personal Folders (.pst) file. If you do not know where the .pst file is located, follow the steps in How to locate, move, or back up your .pst file. To start the Inbox Repair tool manually, locate one of the folders by using Microsoft Windows Explorer, and then double-click the Scanpst.exe file.
Shortcomings of the Inbox Repair Tool
After you’ve located the ScanPST.exe tool, proceed with the following instructions to fix your Outlook data file (PST). If you want to fix PST files using this tool, make sure to have a proper backup of the Outlook PST before processing. Navigate to the location of the PST file, then cut and paste it into a different folder.
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February 19, 2026
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This prevents Repair Outlook Profile Online Windows clients that are running Office from logging in as required by the authentication process. I would have been devastated if I'd had to move away from Thunderbird (which I love) or from Hotmail (which I've been using since it was launched nearly 30 years ago). Additionally, accessing email through a web client will continue to work, even if an application is having issues.
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But primarily I am guessing you are changing the server name. This does not enable any oauth list entry that may be available for that server. Then the entry will be in the list for you to select. I have no issues in Outlook 365 with being a global recreate Outlook profile step by step admin and having modern authentication with multi-factor authentication. If you have an issue that's not listed in this article, go to the following Microsoft TechNet wiki page.
If you use AD FS in Windows Server 2012 R2
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iOS Mail
The currently configured authentication methods can remain unchanged. Exchange connectivity diagnostic For example, if Windows Integrated Authentication is configured as the primary authentication method, it can remain configured this way. Login to server outlook.office365.com with username [Duck ID]@uoregon.edu failed.
If issues are encountered, it is advised to first re-setup the account in Mac Mail.When this change goes into effect, any email application that uses Basic Authentication may not work properly.I authorise the applications after installation with modern authentication, and OneDrive client uses it oo, so it looks like it’s only Outlook that’s forcing basic authentication.Similar to Mac Mail, UO email accounts set up in iOS Mail application prior to the Modern Auth update will continue to work provided the device is running iOS 11 or newer.They suggested clearing credentials, which I have already tried.If you have an issue that's not listed in this article, go to the following Microsoft TechNet wiki page.
Android Mail
This article also contains resources for IT administrators to address reports about Active Directory Federation Services (AD FS) issues that are specific to Office for Windows platforms. (a) I hadn't previously set up 2FA on my Microsoft account, and it seemed to require this. (c) Hotmail syncs with my iPhone, and this stopped working; however, I simply had to re-enter my usual Hotmail password on the phone to get it working again. Similar to Mac Mail, UO email accounts set up in iOS Mail application prior to the Modern Auth update will continue to work provided the device is running iOS 11 or newer. Outlook 2013 supports MA but requires a registry entry as already mentioned.
Outlook 2021 and Modern Authentication not working
My concern is that MS will force modern authentication soon, and switch off basic authentication. I therefore have a workaround, but not a solution. Is there some kind of setting within O365 that’s forcing Outlook to use basic authentication ? Other apps are using modern authentication perfectly well, including Teams. I authorise the applications after installation with modern authentication, and OneDrive client uses it oo, so it looks like it’s only Outlook that’s forcing basic authentication. I have a couple of PCs that access the system on the same account from Win 10.
Modern Authentication has broken Outlook
Please note that this can take a significant amount of time, depending on the size of your account and your other connected applications (Contacts, Calendar, etc). Consider trying this while connected to a wired or wireless network (instead of a cellular network) to increase speeds and avoid hitting data limitations. UO email accounts set up in Mac Mail prior to the Modern Auth update will continue to work, provided the device is running macOS 10.14 or newer. If issues are encountered, it is advised to first re-setup the account in Mac Mail. Removing and re-adding the account using the standard Sign In method will resolve this error.
Troubleshoot sign-in issues with Office modern authentication when you use AD FS
They suggested clearing credentials, which I have already tried. Outlook is working on my phone, and I can access everything via the office.com web site. Now I am constantly being asked to enter passwords for two of my Comcast addresses (my Gmail address works fine). Searched till my fingers bled; gave up and installed the free "Windows Outlook", but it was a mess that I can't take.
If memory serves me right, modern auth with 2fa, and being a GA and using the account for outlook are known for issues. So, it looks like the version of Outlook that I have won’t play nice with Modern Authentication. I have confirmed that on two different PCs that are accessing the same mailbox with the same version of Outlook, which is the latest version from Microsoft included within my Office 365 package.
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February 19, 2026
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A temporary solution is to click on "Always enable this add-in" when the "A problem was detected with an add-in" message appears. However, this may not always work as some add-ins may still be flagged as "Inactive" even after doing this. Block all unmanaged add-ins, and list of managed add-ins. If none of the above options work, you may want to try repairing or reinstalling your Office installation. This may fix any issues with add-ins or other Outlook functionality. Outlook 2013 and 2016 are less tolerant to long add-in load time compared to earlier Outlook revisions.
Outlook: Disable Outlook COM add-ins
Another symptom is that the Outlook splash screen stops at loading add-ins, and Outlook is automatically closed after that. Alternatively, Outlook may keep on loading add-ins, but never complete the loading process. Exploring this admin page, i see that I'm able to make policies for each o365 app. Have questions or feedback about Office VBA or this documentation? Please see Office VBA support and feedback for guidance about the ways you can receive support and provide feedback. In these cases, the cause of the crash or the loading failure needs to be fixed together with the Exchange connectivity diagnostic add-in owner.
Turn an add-in off for Outlook for Windows
If you're using Outlook 2016, you may see a message that says "A problem was detected with an add-in and it has been disabled" when you start the application. Clicking on the "View Disabled Add-ins... " button shows a form with the list of add-ins and how each one impacts Outlook performance. Sometimes, even if you put the add-in into the "Always enable this add-in" list, it is still flagged as "Inactive" even after restarting Outlook. The user has control over which add-ins run on their computer.
Support for keeping add-ins enabled
To block add-ins that are not managed by this policy setting, you must also configure the Block all unmanaged add-ins policy setting. For Outlook, the registry keys and settings are described in the following tables. While most add-ins will not be disabled by the add-in disabling feature, you don't want your add-in to be disabled consistently.
However, you can re-enable add-ins and prevent add-ins from being auto-disabled by other Office programs.This may fix any issues with add-ins or other Outlook functionality.Please see Office VBA support and feedback for guidance about the ways you can receive support and provide feedback.I just went on the apps page and disabled "allow users to install 3rd party apps," while keeping the Microsoft app installs enabled.We decided to discontinue the outlook plugin service.Have questions or feedback about Office VBA or this documentation?Outlook 2013 and 2016 are less tolerant to long add-in load time compared to earlier Outlook revisions.
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On Microsoft teams it seemed easy enough. I just went on the apps page and disabled "allow users to install 3rd party apps," while keeping the Microsoft app installs enabled. I was under the impression that this "let users access third party apps in your tenant" was all encompassing and would disable all 3rd party apps / add-ins for all o365 apps. Compliance reached out to me and said users should only be able to freely install Microsoft owned apps on o365. This applies Outlook stuck updating folders solution to teams and outlook and office apps.
Programs in Office 2013 and later versions provide add-in resiliency, meaning that apps will disable an add-in if it performs slowly. However, you can re-enable add-ins and prevent add-ins from being auto-disabled by other Office programs. We decided to discontinue the outlook plugin service. I would like repair corrupted OST in Outlook to know how to disable/remove the plugin for users who already have it installed.
Fixing Disabled Add-ins in Outlook 2016
Beginning with Office 2013, system administrators can configure an enhanced level of control for add-ins by using group policy. Well after disabling that setting, now I'm testing further and I noticed that if I open PowerPoint and click add-ins, I'm still freely able to install anything. I'm not using an admin account either. Now when I open teams i can clearly see that 3rd party apps need to be requested but ms apps can be installed without issue.
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Fortunately, most of these errors stem from configuration conflicts, corrupted data files, or outdated components that can be fixed with a few targeted steps. When Outlook email stops updating automatically, it’s usually a configuration or cache issue. By following the steps above, you can quickly restore real-time syncing on Windows.
Use Microsoft Support and Recovery Assistant (SaRA)
Whitelist Outlook in your antivirus/firewall settings to restore live sync. If sync logs display "Completed," Outlook is connected. If stuck on "Disconnected," fix your mail server settings. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the solve Office 365 mailbox sync delays background. Check the status bar at the bottom of the screen to see if another process is running.
Step 8 – Recreate Your Outlook Profile
In this guide, FixTechGuide explains the top causes and provides simple step-by-step solutions to help you fix Outlook not opening on Windows 11 quickly.Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities.Fortunately, most of these errors stem from configuration conflicts, corrupted data files, or outdated components that can be fixed with a few targeted steps.Go to File → Options → Add-ins → disable all add-ins, then re-enable them one by one to find the faulty one.If you recently changed your password or enabled 2-factor authentication, update credentials in Outlook’s account settings.Certain antivirus tools inspect SSL ports and block push notifications.If sync logs display "Completed," Outlook is connected.
Once back online, Outlook will immediately start syncing your mailbox with the server. It’s better to clear cache, recreate send/receive groups, and reset your profile for faster results. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally.
Why Outlook Fails to Update Until Restart
Following the above steps—from safe mode diagnostics to repairing data files—will restore functionality in most cases. Outlook and Office 365 sync issues can be frustrating but are almost always fixable. Start with basic network checks, enable Cached Exchange Mode, and repair your data files if needed. FixTechGuide’s free email diagnostic tools automate guide to Office 365 sign-in errors error detection by scanning your configuration files, registry entries, and mail protocols. Security software can sometimes block Outlook’s connection to the mail server. If it does, whitelist outlook.exe in your antivirus settings.
How to Fix Outlook Not Opening on Windows 11
Rebuilding OST and resetting send/receive fixes it in most cases. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below.
Delete the existing group and click "New." Name it All Accounts and ensure both "Include this group in send/receive" options are checked. This forces Outlook to refresh all accounts automatically without requiring a restart. Sometimes, aggressive antivirus programs block Outlook’s execution. If Outlook opens, whitelist repair corrupted OST in Outlook the Outlook process in your antivirus settings.
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December 27, 2025
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Problem with account configuration can also prevent modern authentication troubleshooting Outlook from connecting to the mail server, resulting in Offline Mode. Check your Access work or school settings in Windows and remove any accounts you don’t actually use. That way, Outlook won’t try to log in to the wrong domain. If Outlook says Working Offline and won’t budge, you’re probably dealing with a network glitch, a bad setting, or a profile error. Tackling these one by one usually gets things back on track.
Check OST file
In doing so, you would switch the mapped drive status to "online" and access to the entirety of drive's content would then be possible/granted.This will help you get back your mail items and access them in other Outlook profiles until the administrator resolves the issue.In this guide, we've discussed the reasons that can cause the 'Outlook stuck in offline mode' issue and methods to troubleshoot and resolve it.Perfectly repair and recover corrupted Outlook PST & OST files.Confusion happens when a device hooks up to more than one Office 365 environment.To do this, hit Windows + R, type outlook.exe /safe, and hit Enter.However, when Outlook cannot connect to the Exchange server, it automatically switches to Offline mode.
When offline, the status is displayed in the status fix MFA prompts not working bar at the bottom as Working Offline or Disconnected. Just having a simple update routine and checking build numbers from time to time can save a lot of trouble. Staying current with updates is probably the easiest way to keep Outlook connected.
How To Fix Outlook Stuck in Offline Mode?
If you have to keep multiple accounts on one device, set up separate Outlook profiles for each one. Each profile should only connect to its own Office 365 tenant. This helps avoid cross-environment prompts that mess with your connection.
Verify Work Offline Button Status
Click the 'Work Offline' option to reset work offline mode and reconnect to the Exchange or mailbox server. To go online, open Outlook and navigate to Send/Receive and uncheck work offline. Ensure your connection is active and Outlook can access the mail server without connectivity. In such cases, you can recreate the OST file or use the Stellar Converter for OST software to convert the problematic OST file to Outlook importable PST format.
Method 1: Reset 'Work Offline' to Reconnect
It’s really important to know which Exchange or Office 365 environment Outlook should use. If you don’t get this right, Outlook will just sit in offline mode, unable to do much. Sometimes Exchange server permissions or policies get set up wrong.
Download Stellar Converter for OST
We have explained all the essential methods to fix the Outlook stuck in offline mode error. If the issue is not resolved manually, we recommend using the suggested software to recover Outlook files and continue using Outlook without any interruptions. If these manual approaches do not work then it may happen due to damaged Outlook files.
Setup Exchange Server Account Manually
Additionally, it will sync every piece of server-based mail. As is known, we can switch from Offline to Online Mode and vice versa in Microsoft Outlook 2010 and later versions. Once Outlook is configured with an Exchange account, the Cached Exchange Mode is enabled automatically.
If any updates to Outlook or MS Office are pending, get them installed as soon as possible. However, if you Outlook data file cannot be accessed are experiencing the issue after installing the updates, revert or uninstall the updates and check your Outlook. It’s a good idea to turn on automatic updates in Microsoft 365 Apps for enterprise. That way, you get security fixes and connectivity tweaks right away. If your organization uses volume licensing, schedule those updates through management tools like Microsoft Endpoint Configuration Manager.
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