Laurinda Skidmore

If the Install button is grayed out, your Office 365 subscription might have expired. Select your subscription from the list in Renew Office 365 for business to see the steps for how to renew it. If you have a Microsoft 365 plan, to keep it active, you have to sign in at least once every 30 days. If Office is taking a long time to install you may be on a slow connection. If Office still won't install, check that your computer meets the system requirements to install Office. Install updates on a Mac For example, you can't install Office on computers running Windows XP or Windows Vista. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem. When you're done, you might need to restart your computer. You recently switched Office 365 plans and now get messages you can't use Office Below the reset section in the Office Advanced Options (shown above) is an uninstall link. You’ll then need to re-download and reinstall Microsoft Office. If you're not sure what plan you have, follow the steps in What Office 365 for business subscription do I have? It could also happen because you haven't assigned a license to yourself or your users. If your admin has given you permission to install updates, the Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. Account or sign in issues For more general (not admin specific) help in these areas, see the Additional help section on the Office for Business tab of this topic.You can activate Office on up to five computers per user.Office recognizes what operating system you're using so make sure you're on your Mac when you click Install to begin the install procedure.To help you set up your organization, see Set up Office 365 for business – Admin Help.The easiest way to determine this is to take the document to a different computer running another copy of Microsoft Office and attempt to open the document there.All comments containing links and certain keywords will be moderated before publication.If you're an admin and you aren't sure what plan you have, follow the steps in What Office 365 for business subscription do I have?Learn how in "Account Notice" appears in Office after switching Office 365 plans. To check what the latest update is, see Update history for Office for Mac. If you're not sure Repair Microsoft email client which operating system you have, see Which Windows operating system am I running? If you're not sure how to decide between 64-bit or 32-bit, see Choose the 64-bit or 32-bit version of Office 2016. Find solutions to common problems or get help from a support agent. Repairing Microsoft Office See the Browsers section on the system requirements page. The steps to access the repair tool vary depending on your operating system. I want comments to be valuable for everyone, including those who come later and take the time to read. Unfortunately, there’s no general-purpose Microsoft Office document repair tool. If your documents are the cause of the problem, hopefully you have backup copies that haven’t been damaged. Upgrade or switch Office 365 plans You can activate Office on up to five computers per user. If a user needs to install Office on a sixth computer, you have to deactivate an installation. Deactivation doesn't remove Office from the computer, but you can't use Office on that computer until you activate it. See Deactivate Office 365 if you see a "limit reached" error. How to fix Microsoft Office installation error? I'm an Office 365 admin and don't have an option to install Office, Project, or Visio In addition, with Office for business plans only admins responsible for managing Microsoft 365 in their organization can do certain tasks. Therefore, admins should view the issues and solutions listed under both the Office for business and Microsoft 365 Admin tabs. You can also choose to have users sign into the Office 365 portal with their work or school account and follow the steps in Install Office on your PC or Mac to install Office themselves. If you've used up your five installs and want to install Office on another computer, you have to deactivate an installation. If you need to install the 64-bit version, select the PC step-by-step tab and expand the section, "Install or reinstall an Office for business product." If you previously installed the 32-bit version of Office on your PC, but decide you now want the 64-bit version, you'll have to uninstall 32-bit and then reinstall the 64-bit version of Office.