Ulrich Crump

The more probable option is that the Office 365 issue occurs, and can be fixed on the client-side. Start by verifying your subscription status to ensure it’s still active. Go to any Office app and ensure you’re signed in with the same Microsoft account linked to your license. Remove and re-add your account under the "Account" settings of the app if needed. If this doesn’t work, reset the credentials in your Windows Credential Manager or contact Microsoft support for further assistance. Solution- The best way to resolve this issue is to back up the data or update Office 365 subscription plan After performing the method start Outlook again to check if the method has worked and eliminated the error. Read this blog to know about common reasons behind PST file corruption and methods to repair Outlook 2019, 2016, 2013, 2010 & 2007 PST file. Apologies, i did create a new Outlook profile, but when I went to open Outlook it got stuck at loading profile. Some users do have a .pst file stored on our network, but users who do not have a .pst file experience the same problems with "Loading profile". If it is multiple, as I expect it is from reading your post, then I would lean towards your A/V doing some thing odd. As others have said, I would disable A/V on one client and see how that work Still, like other apps, Outlook also runs into issues sometimes. Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start. Corrupted Outlook files are a common cause related to Outloo Further, start the application again to check if the error has been fixed. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. Besides this, if you are using any anti-virus software, keep them temporarily shut dow You can use the professional application DiskInternals Outlook Recovery not only to recover email, but also to recover contacts, attachments and diaries. This application works with all versions of Microsoft Outlook, without exception, and all recovery steps are read more about it automated as much as possible for ease of use. In addition, there is a recovery wizard to help you in any situatio So, make sure you turn off the hardware acceleration option in Outlook. Follow the steps read more about it below to reset the navigation panel and fix the loading profile issue. You can follow the steps below to reset, but before starting, ensure that Outlook is not open. In many scenarios, antiviruses become incompatible with other applications. The same applies to the situation whenever Outlook stuck on loading profil If you tried to enter your credentials, and it failed, even when you checked if every letter of it is correct. Don’t lose hope, you can still regain access to your account. Office 365 allows collaboration across team members by easily setting up access permissions. When this problem occurs, it usually means that you don’t have permission to open and edit the file. When this error pops up while you’re trying to save or upload a file, it usually means that you have used up the storage limit included in the read more about it Office 365 subscriptio First go into Outlook and disable Cached Exchange mode. Then, re-enable Cached Exchange, close and reopen Outlook again. It WILL take a VERY long time to open for the first run and will sit on that blue-box of loading the profile for a LONG tim We hope that you are relieved and would like to hear from you now. Tell us if this article helped you and you are now out of the trouble. Drop us a comment below and share what you have to say. When you face issues related to the Outlook profile stuck on loading, there might be some hardware issue Remember to re-enable your antivirus once Outlook is working properly. It helps to resolve the issue and get your Outlook up and running smoothly. Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman term Open the result "Control Panel" and choose a view by category. Next, click Uninstall a program, click Office and select Change. Next, the wizard will help you repair your Office installation. Find the latest update in the list provided, download the update and install it. Then restart your computer to completely get rid of the profile loading screen issue Assistance for billing and subscription management issues is available online read more about it or by telephone during China business hours (Beijing Time), Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. The support telephone number can be found on the Microsoft 365 operated by 21Vianet portal. 2 Severity A is only available to customers who signed an advanced online service agreement with 21Vianet through a sales account manager. For billing and subscription management support, the highest severity level is B. Presales support for Microsoft 365 operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs.