Negative Experience My online shopping experience turned into a complete disaster—a true cautionary tale. I had come across reviews stating that "returns and exchanges are convenient," but that was far from my reality. The order I received was damaged, and the so-called "never fade" necklace looked cheap and already tarnished. I knew right away that I needed to leave a review and reach out to customer service. Customer: My dog tag necklace arrived damaged. The finish is awful and definitely no...