Blogs
on December 28, 2025
Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. To update your password in Outlook, see Change or https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html update your email password. If you're having problems setting up your email in classic Outlook, we want to help. Use Tasks to create, manage, and track things you want to get done.
Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field. This issue has been fixed for Outlook.com country domains. If you used the workaround below you can now switch from using an Outlook.com alias to your country's domain. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background.
Here’s how to disable add-ins in Outlook even when it keeps crashing. This is intended as a general guide to some common errors and I may not be able to troubleshoot through this. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. Under Calendars, My calendar is the default selection and displays the calendar in Month view. You can move forward or backward through calendar months using the arrows above the calendar. At the top of the message list, you can choose how you want to view the list.
If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. Shows contacts or contact lists depending on what you selected in the left pane. Select a contact or contact list to https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html view details in the contact card on the right. You can also select multiple contacts—for example, to send an email to the selected contacts. Keep track of appointments, meetings, or any other event from anywhere.
Anyone who hasn’t opened an email in, say, 60 days should be tagged for a re-engagement email campaign. Sender Certification boosts inbox placement and shows MBPs you meet the highest sending standards. When you try to accept a shared Outlook.com calendar using your Microsoft 365 for business account in Outlook 2016, you might receive the "Something went wrong" error or your sign-in might fail.
Are you having trouble starting Outlook or receiving "Cannot start Microsoft Outlook. Cannot open the Outlook window" error messages? We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. Your Outlook profile holds all your account settings and data configurations.
Shows contacts or contact lists depending on what you selected in the left pane. Select a contact or contact list to view details in the contact card on the right. You can also select multiple contacts—for example, to send an email to the selected contacts. The issues documented in this section have been reported after installing the recent updates listed below. We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue.
This goes to prove that the problem came from your original Outlook profile. With great functionality, you can manage your email, contacts, calendar as you like. Try these troubleshooting steps in the order presented here, from simple to more complicated. However, if you encountered other issues like Outlook not responding, learn how to fix Outlook not responding https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html here. Check the solutions to fix "Outlook not opening" problem and how to avoid "Outlook won't open" again.
When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. For additional support, https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html see How to get support for Outlook.com.
"Unable to install this application because an application with the same identity is already install... If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html you may need to update Outlook.
Set up your account manually as an IMAP or POP account in Outlook. Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane. You can also Sign out manually then close all browser windows. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user. While we fix the problem, you can send the file as a OneDrive link.
There could be many reasons for this issue, including corrupted Outlook data files, conflicts between add-ins, or outdated software. Let’s explore the most common reasons why Outlook isn’t opening and how to resolve this frustrating situation. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors.