Blogs
on December 29, 2025
See Working with message folders in Outlook.com to learn more about available folders. To change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.com. If Outlook issues persist, consider reaching out to Microsoft Support or your IT administrator for advanced troubleshooting. In this guide, we’ll explore common Outlook issues and provide step-by-step solutions to fix them. If you're using an Exchange email account, you can delete the offline Outlook Data File (.ost) and Outlook will recreate the offline Outlook Data File (.ost) the next time you open Outloo
Errors in Microsoft 365 files are repaired automatically. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. Outlook Fix Services help If those steps don't work, see Need additional hel
You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape. In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empt
When you’re struggling or overwhelmed, we’re here to help you get the support you need. We answer 24/7, listen without judgement, and provide resources as needed. Lines for Life’s mental health crisis services connect you to the right care, right no
To learn more, see About admin roles in the Microsoft 365 admin center. Because NordPass offers desktop and mobile apps, as well as a browser extension, and syncs everything between them, you will always have access to your passwords and other sensitive data whenever there’s a need. With NordPass, you can create complex, unique passwords for each of your accounts, with just a few clicks, thanks to the built-in Password Generator. You also — obviously — get a single secure place to store your passwords as well as other sensitive information such as credit card numbers, personal information, secure notes, and even passkeys. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support optio
Contact your admin who can retrieve the username and reset the password for your work or school account. By using NordPass to manage Outlook Fix Services help your Microsoft 365 password and other account credentials, you can improve your online security and minimize the risk of unauthorized access to your accounts. Moreover, NordPass will autofill login details for you, which means that you’ll no longer have to manually type out your usernames and passwords. This will make your online experience smoother and more secure. The steps below describe how to change a known password for a Microsoft personal account. If you need to reset your Microsoft account password because you forgot it, see Reset your Microsoft account password instea
These steps work for a business with tens of users. If you have hundreds or thousands of users, see the next section on resetting passwords in bulk (maximum 40 users at a time). When a user requests a new password, you receive a password reset request in email. Microsoft recommends that you use roles with the fewest permissions. Using lower permissioned accounts helps improve security for your organizatio
It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription. Have 99.999% uptime, faster load times, and secure network infrastructure with monitoring, management and disaster recovery services. A website package designed to empower businesses with reliable website management while offering a dedicated partner to improve their online presence and strengthen their digital footprint. Monthly Maintenance charged based on the number of servces and the size of your technology environment, ensuring cost effective solutions that scale with your needs. Contact our team for a complimentary IT plan and discover how proactive management can keep your business secure, efficient, and future-read
If you're signing in to the correct location, but still can't remember your username and password, contact your admin. Use one of the following options to reset your password, depending on your existing privileges to the service that you're trying to sign in to. Protecting your Microsoft 365 password is crucial to maintaining the security and integrity of your account. One way to ensure your password stays safe is by using a password manager such as NordPass. Your Office 365 password and Microsoft account password may be the same if you use the same email address and password for both account
If your computer is running low on resources, Outlook will freeze up. If Outlook Fix Services help you can't find a dialog box open, move on to the next step. There are a number of possible reasons for Outlook to behave this wa