How to Fix Common Outlook Problems

If prompted to allow Outlook to make changes to your computer, select Yes. When Outlook is not responding and refuses to close, it becomes necessary to use the Task Manager to close it. Follow the steps below on how to use Task Manager to force quit Outlook. I am in the middle of a conversation with an important client, I am close to sealing a sweet deal and as I am about to send the email, Outlook freezes! Post questions, follow discussions and share your knowledge in the Outlook.com Community. To get help and troubleshoot other Microsoft products and services, enter your problem here. To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? Visit Firefox support to learn how to Disable or remove Add-ons. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. Our 9 working solutions will help you fix the "Outlook Not Responding" issue and bring your Outlook back to life. The solutions work for Outlook 365, 2021, 2019, 2016, 2013, and earlier versions. If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If repairing your Microsoft 365 programs didn't resolve your issue, move on to the next step. One of the most common problems that users often face is the "Outlook keeps not responding" error. This message is commonly displayed when Windows is not able to communicate quickly enough with a program running on your computer. Official fix Outlook guide Against this backdrop, a list of possible reasons that might cause Microsoft Outlook freezing or Outlook not responding has been detailed for you below. As your mailbox size increases, more resources are required to open each folder. If you have a large number of items in any single folder, you may experience performance issues during certain operations. For more information, see Outlook performance issues when there are too many items or folders in a cached mode .ost or .pst file. If your computer is running low on resources, Outlook will freeze up. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. If those steps don't work, see Need additional help? There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming. You Official fix Outlook guide can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. Note that the above link is for desktop Outlook for Windows. To check if you have received the fix, review your contact list to confirm duplicates have been removed. To help you get rid of these duplicates, we have released a fix which will automatically clean up your contact list. This fix will clean up duplicate contacts for end users starting August 9, 2023. Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September. Official fix Outlook guide Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com. If your Microsoft account recovery request wasn't granted, you can keep trying as many times as you want, up to two times per day. For your security, you can't call Google for help to sign into your account. We don’t work with any service that claims to provide account Official fix Outlook guide or password support. Stellar Reporter & Auditor for Exchange Server is an automated analysis & reporting software for administrators to perform Exchange audits. The software tracks and analyzes data on Exchange and AD, and provides actionable reports without using Exchange Management Shell. To effortlessly change your settings so that your inbox looks the way you want it to, see Personalize your new Mail experience in Outlook.com. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. If your outlook account is dmanaged, then try to make new one which can seamlessly solve your issue. If it does and Outlook starts working properly, then most likely the problem is with one of your add-ins, which leads us to the next step. When something goes wrong with Outlook, Microsoft recommends that we start it in Safe mode. Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.