Troubleshoot Outlook for Windows issues

We have mentioned all the possible troubleshooting solutions to fix the error. If none of the above doesn’t help you to resolve the Outlook stuck on loading profile problem. It’s a sign that your Outlook data PST file is damaged or corrupt. You can opt for the Microsoft inbuilt ScanPST.exe app to repair the Outlook data file. If your PST files are severely damaged, you can go for the PST Recovery Tool. See Working with message folders in Outlook.com to learn more about available folders. A vast community of Microsoft Office365 users that are working together to support the product and others. You don't have permission to create an entry in this folder. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html your permissions. To access the filtering options faster, add them to your Quick Access Toolbar. Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. However, if you want to change your password with your email provider, you'll need to visit their website or help desk, or contact your email administrator. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs. Try to open Outlook in Safe Mode and Disable Add-insPress the Windows button and R keys together.Type Outlook /safe in the Run window and select OK.The Choose Profile dialog box is displayed. Accept the default Outlook settings and choose OK.If prompted, enter the password, and then click OK. Although it's not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from Favorites. To help you get rid of these duplicates, we have released a fix which will automatically clean up your contact list. This fix will clean up duplicate contacts for end users starting August 9, 2023. Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field. This issue has been fixed for Outlook.com country domains. If you used the workaround below you can now switch from using an Outlook.com alias to your country's domain. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Do not try to save the file with results under the same name as that of the damaged file. It https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html is possible to save the recovered data as pst files only if Microsoft Outlook 98 or later is installed on your computer. This Microsoft Office Outlook PST recovery tool is like a data rescue for lost mailboxes. If you can't choose any of the menu options, type inside an email message, calendar event, or https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. For more information about when builds are available for their respective channels, go to Update history for Microsoft 365. We're investigating the issue and will update this page when a fix is available. MAPI does not validate that a provider's DLL that it is requested to load is registered correctly in MapiSVC.inf or even that it comes from the local machine. This can be exploited by creating a file together with an OLE object in such a way to cause MAPI to load a DLL from a network share when the OLE object is activated. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue. Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues. Do you have another machine you can try to duplicate the problem on, preferably with a configuration that is as https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html close to possible to the machine that has the problem? Identifying patterns helps to diagnose what the problem might be. To update your password in Outlook, see Change or update your email password. This occurs because custom form script is now disabled by default. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html After you've selected a task, you can use the details pane to do things like add more information, add steps, or mark as important. For contacts, you can select Filter in the upper right to select what to display in the list and how to sort. At the top of the message list, you can choose how you want to view the list.