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on January 31, 2026
You can view more than one calendar at a time, add other calendars, choose which calendar to display, and create new calendars. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up.
Or how about customizing the look and feel of your mailbox? To effortlessly change your settings so that your inbox looks the way you want it to, see Personalize your new Mail experience in Outlook.com. New features like Files and attachment previews let you see your pictures and files restore Outlook functionality without leaving your inbox. And now you can add emojis and GIFs to your messages. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android.
It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. Note that the above link is for desktop Outlook for Windows. A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. If you can't receive new email messages, there are several troubleshooting steps you can take.
The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
If your internet is slow or spotty, Outlook might struggle to sync data. Outlook freezing or becoming unresponsive isn’t just frustrating—it can derail your entire day. Lost work, missed deadlines, annoyed colleagues… It’s the kind of headache no one needs. Find solutions to common problems or get help from a support agent. If Outlook is in use by another process, this information is displayed in the status bar at the bottom of the screen. If you try to perform other actions while Outlook is in use, Outlook may not respond.
Your user name is your full email address, for example Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.
For more information, see How to install the latest applicable updates for Microsoft Outlook (US English only). Now all you need to do is to untick the add-ins and close the dialog. Our blog is restore Outlook functionality created by a team of IT experts specializing in Support, Security, and Solutions. We share insights, tips, and best practices to help you navigate the tech landscape and protect your digital assets.
If you want to learn about printing, see Print attachments received in email messages. This is a lightweight app designed to handle multiple accounts and fairly moderate email use. If you restore Outlook functionality typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.
If your outlook account is dmanaged, restore Outlook functionality then try to make new one which can seamlessly solve your issue. If this doesn’t work or you are unable to solve your issues properly, then try these troubleshooting methods. Exit Outlook, go to AppData, and manually delete cache folders. The browser version isn’t impacted by local Outlook files or add-ins.
If you're trying to set up an iCloud account, follow the steps in Add or manage an iCloud email account in Outlook. For Gmail accounts, see Add a Gmail account to Outlook. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind.
The freezing never seemed to occur when I had Outlook open but was not using it. You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. Facing this "Outlook keeps freezing when sending email" issue is very frustrating.