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on February 6, 2026
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These steps are provided in a specific order based on commonality and complexity. Find solutions to common problems or get help from a support agent. The folder may have been deleted or the server where the folder is stored may be unavailable. You don't similar web site have appropriate permission to perform this operation. Note that you can quickly tell how your mail is currently sorted, by the presence of a small triangle on the field headers.
Outlook Known issues in July 2022 updates
Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. Another options is to use the Filter Email button on the ribbon.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding.Or, you can disable any antivirus software add-ins that are installed in Outlook.We're investigating the issue and will update this page when a fix is available.To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained.These steps are provided in a specific order based on commonality and complexity.Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities.
Outlook Known issues in April 2024 updates
If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software. Or, you can disable any antivirus software add-ins that are credential loop in Microsoft 365 installed in Outlook. If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile.
Some Junk Mail goes to Inbox after configuring Junk Email Options to "Safe Lists Only"
If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias. This occurs because custom form script is now disabled by default. You must have at least three user accounts on the computer to complete these steps. You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding.
Outlook Known issues in July 2024 updates
Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email. After updating Office, you may experience a brief flashing window every hour, which triggers the OfficeBackgroundHandlerRegistration task to start running. For more information about when builds are available for their respective channels, go to Update history for Microsoft 365.
There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs. To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office. To access the filtering options faster, add them to repair PST file without data loss your Quick Access Toolbar. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook.
When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost).