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on February 19, 2026
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However, if your email server supports ONLY a POP3, auto account setup will create a POP3 account. More often than not, it’s caused by either a corrupted Outlook profile or a change in the data file’s location. And though an error Repair Outlook Profile Online message might look worrying, you may be able to fix the problem.
Fixing 'Outlook Data File Cannot Be Accessed' Error on PC
Then, in the next window, make sure you're on the tab marked \"Sync and backup\". On the righthand side of the window, choose the button to \"manage backup\". In that window, ensure the \"Documents\" folder is not enabled to sync to OneDrive. You may need to move the Outlook data file back down from OneDrive. guide to Office 365 sign-in errors Sometimes, rather than keeping a backup it actually takes the files off your system and moves them up to the cloud.
Find solutions to common problems or get help from a support agent.If you moved your data file or its location changed somehow, Outlook might not be able to find it.MS Outlook stores all the information related to your email account both online and in a local file on your computer.Sometimes, data files get corrupted in a way that none of the methods above can help.The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder.Our Outlook Express file repair software is designed to help you repair your files and recover your data, so you don’t lose access to anything you need.If your email server supports both IMAP and POP3, auto account setup will create an IMAP account by default.
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To make sure this is not the case, try opening Outlook and see if it found the data file. Then, in the next window, make sure you're on the tab marked "Sync and backup". On the righthand side of the window, choose the button to "manage backup".
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If repairing the file doesn’t solve the issue, you can try creating a new Outlook profile and adding your existing file to it. This could help if you’re dealing with configuration issues but the file itself is okay. I successfully moved my Outlook PST files onto my new computer. The issue I got caught on relates to the required steps in Outlook to switch files. I am transferring all my files from a Windows 10 PC to a new Windows 11 PC and am having issues moving my Outlook .PST files for POP accounts.
Repair Outlook Data Files (.pst and .ost)
You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape. It can recover all the mailbox items from the corrupted file and save them to a new PST file, which you can import into your Outlook profile. It can also allow saving the recovered PST data to other file formats, like MSG, EML, HTML, RTF, and PDF.
Sometimes, data files get corrupted in a way that none of the methods above can help. This might happen due to a power failure or improper shutdown, hardware issues, or viruses and malware. This could happen if, for example, OneDrive backs up your Documents folder FixTechGuide mailbox repair steps to the cloud and includes the Outlook Files folder where the file is located.