Blogs
on December 26, 2025
In this article, let’s break down why this happens, how to fix it, and, most importantly, how to stop it from happening again. Outlook freezing or becoming unresponsive isn’t just frustrating—it can derail your entire day. Lost work, missed deadlines, annoyed colleagues… It’s the kind of headache no one needs. Find solutions to common problems or get help from a support agent. Performance may be decreased if you use the Outlook AutoArchive feature or sync to Outlook with a mobile devic
Microsoft Outlook is a powerful tool, but when issues arise, they can disrupt productivity. If calling people on the phone is not your preferred option, you can contact Outlook’s customer service via a live chat. In this quick guide we’ll show you how to get in touch with Outlook’s customer service. Find out their service hours, the best phone number to get started now reach them, and more ways to contact them. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Androi
Always define a recovery email address when configuring your Office 365 account. If an incorrect password is entered multiple times, after several unsuccessful login attempts, your Office 365 account will be locked. If your account is locked but you have not defined your recovery email address, try to fill out the Microsoft account recovery form. If you want to use Office 365 applications installed on a terminal server, you should use Office 365 Pro Plus, which supports Shared Computer Activation. Read the blog post about using Office 365 on a terminal server. You can also choose to have users sign into the Office 365 portal with their work or school account and follow the steps in Install Office on your PC or Mac to install Office themselve
If you need to reset your Microsoft account password because you forgot it, see Reset your Microsoft account password instead. When a user requests a new password, you receive a password reset request in email. This article is for people who set password expiration policy for a business, school, or nonprofit. To complete these steps, you need to sign in with your get started now Microsoft 365 admin accoun
Use Tasks to create, manage, and track things you want to get done. You can learn more about the new and classic tasks in Outlook.com by going to Use To Do App to manage tasks in Outlook. Add a contact to your Favorites by selecting a contact in the list, and then selecting Add to favorites. At the top of the message list, you can choose how you want to view the list. Messages in the current folder are listed. There might also be a visual alert that a message is unread, has an attachment, or is flagge
Follow the instructions provided by the assistant to find and resolve Microsoft Office 365 problems. Check the version of Microsoft Office installed on your computer and your subscription name and expiry date. Office 365 applications installed on a computer must connect to Microsoft servers over the internet at least once every 30 days for the license to be checked and validated. If you don’t connect the installed Office 365 applications to Microsoft servers for more than 30 days in a row, these applications are deactivated. Once a connection is established to Microsoft licensing servers, the license is renewed. At a basic level, start Microsoft Office 365 troubleshooting by deploying CloudReady synthetics in your Office 365 account to proactively test application usage and availabilit
If you couldn't change your password this way, see Reset your Microsoft account password. I'd love to contact support somehow but this seems impossible without logging into my account. I am logged in on my PC but it asks for my password to do anything useful which I don't recall. You must be a password administrator to perform these steps. Check out all of our small business content on Small business help & learning. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical suppor
Our 9 working solutions will help you fix the "Outlook Not Responding" issue and bring your Outlook back to life. The solutions work for Outlook 365, 2021, 2019, 2016, 2013, and earlier versions. A conflict with Outlook may occur with applications like desktop search, PDF software, or other Microsoft 365 tools that interact with your email account. If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If repairing your Microsoft 365 programs didn't resolve your issue, move on get started now to the next ste
To change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.com. Also check out the Outlook.com Community forum. You can give feedback by selecting Help from the top menu, then Feedback. Sometimes, antivirus software or firewalls may block Outlook from connecting to mail servers. Microsoft provides a built-in tool to repair Office applications, including Outloo