How do I fix my Outlook not receiving emails? updated 2025

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I uninstalled the New Outlook app and reinstalled it and that didn't fix anything. I am fairly sure it is something in my Microsoft account since all 4 of my Windows computers stopped working for the email at the same time. I have another Windows computer with a different Microsoft account and that is modern authentication troubleshooting working fine. Have you changed your password recently? Go to your Outbox and then open the stuck email messages. If that message has an attachment that's larger than 20MB, delete the attachment and either attach a smaller file or attach a link to the attachment. For more information, go to Reduce attachment size to send large files with Outlook or Exchange Online limits. For more information, go to Reduce attachment size to send large files with Outlook. I deleted the Yahoo and Google accounts from Outlook and set it up again and that didn't fix anything. New Outlook Cannot Send and Receive Email For more information, please go to Sync to manually check for new mail and to send messages in Outlook.Outlook accounts can have up to 100GB of storage per mailbox.Sign up for tips and industry insights to level up your emailing skills.Find solutions to common problems or get help from a support agent.We've presented the methods in order of quickest to most in-depth.I uninstalled the New Outlook app and reinstalled it and that didn't fix anything.A status message appears at the bottom of the message list while Outlook is syncing. For details around general troubleshooting, visit Troubleshooting Outlook issues for more information. To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? How’s your storage limit? Sign up for tips and industry insights to level up your emailing skills. Outlook lets you block a sender or a domain in just a few clicks. This is a great way to protect your inbox from spammers and cyberbullies. To disable all add-ins, you can start Outlook in safe mode. If you can send email while Outlook is in safe mode, creating a new Outlook email profile should allow you to send email again. For many types of email accounts, classic Outlook stores your messages in a Personal Folders File (.pst file). Getting Started Is Easy Articles, examples, tutorials, and inspiration from our emailing experts. Create your account and connect with a world of communities. Find solutions to common problems or get help from a support agent. Occasionally, the Outlook program may need to be repaired. Repairing is a simple process but may take as long as half an hour to complete. For more information, see Repair an Office application. The methods provided in this article can be used to troubleshoot the error messages listed in the following table. But every once in a while, the Microsoft filters get it wrong and accidentally label a normal email as spam. To start Outlook in safe mode, press the Windows key on your keyboard. In the search box, type outlook.exe /safe, then press Enter. If you've changed your password on the website for your email account, you'll need to change it in new Outlook, too. For some users, e-mails do not arrive without manually sending and receiving them. If you are having sync issues, you can force a manual sync Fix Outlook and Office 365 Errors 2025 by selecting the Sync button via the View tab on the Ribbon. A status message appears at the bottom of the message list while Outlook is syncing. For more information, please go to Sync to manually check for new mail and to send messages in Outlook. Sometimes, an Outlook add-in will crash and prevent your email messages from sending. You can repair this file by running modern authentication troubleshooting the Inbox Repair Tool. This repair should take approximately fifteen minutes. For more information, see Repair your Outlook personal folders file (.pst). A profile is a group of settings that controls how Outlook works. It includes a listing of your accounts, autocomplete information, and your name and initials. To repair your Outlook profile or create a new one, see Fix your Outlook email connection by repairing your profile.